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HOW DID YOU HEAR ABOUT US?

Recommended by a friend
Contacted by a PGS affiliate
Website Search
Responded to an advert
Facebook
Billboard




TRADE SKILL SETS


DecoratingPlumbingHeatingElectricalCarpentryGardeningDrainage

PERSONAL DETAILS














QUALIFICATIONS


Perfect, English is my mother tongueI understand most things but sometimes need people to speak slowerI don't speak very well at the moment but I'm improving all the time





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WORK HISTORY




SKILL SETS

DECORATING


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PLUMBING


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HEATING


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ELECTRICAL


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CARPENTRY


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GARDENING


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DRAINAGE


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RESPONDING TO CIRCUMSTANCES


Call the customer and blame the trafficCall the customer and say the last job over ranCall the customer and blame a colleagueCall the customer and apologise, it's your faultDon't call and get there as soon as you can


Tell them politely it's the best you can do and insist on paymentThreaten to break their legsSay it's no charge and leaveOffer to do the job again and charge extraTalk about their concerns and reach an agreementCall the office and complain about the customer


Will always try and get something for nothingAre fair and reasonableAre always rightDon't know anything but think they know it all


Call the office immediately and give the relevant customer service agent your side of the storyMake a note to call the customer laterReturn the email asking exactly what the customer said in more detailCall the customer immediately, see how you can help, then email the customer service agent back with the outcome

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It's important that you understand and agree with our approach to customer service so it's worth taking the time to have a read of this page.

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PGS Services Limited
Unit 107, 61 Victoria Road
Surbiton KT6 4JX

Email: joinus@pgs-online.co.uk

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